Data Collection and Integration
With your CDC systems in place, the next question is what data belongs where. See exactly what should flow from consumer on-boarding into your Client Management and Financial Reporting systems—including what's already captured elsewhere.
CONSUMER DIRECTED CARE (CDC) – DATA COLLECTION AND INTEGRATION
Now that you have your systems in place, you need to consider what data should be collected in each system and integrated to make the process as efficient as possible.
- Client Management
- Financial Reporting
CLIENT MANAGEMENT SYSTEM
Information integration from the Consumer On-boarding system may include:
- Consumers' personal details
- Consumers' budget details including the income and expenditure listed above
Additional information you require includes:
- Internal services for rostering purposes based on the consumers' budgets
Additional information required to generate the consumer statements includes:
- Adjustments to income based on the Medicare report and consumer billing as this may vary to the budget due to consumer hospitalisations / respite / holidays, etc.
- Adjustments to the expenditure based on the actual rosters and supplier invoicing
FINANCIAL REPORTING
Information integration from the Client Management System may include:
- Consumers' personal and billing details including:
- Daily basic fee
- Income tested fee
- Additional contributions
- Monthly consolidated organisation income based on:
- Consumers' expenditure including Home Care Providers' Administration and Case Management charges
- Supplier charges
- Monthly consolidated organisation expenditure based on Suppliers invoices
Most of the organisations other expenditure related to CDC is already captured, including:
- Administration expenditure (Head Office expenditure)
- Case Managers and Personal Carers (Payroll)
You can reduce your costs and run more efficiently by ensuring you have the right systems and integrations in place. If you're interested in discussing your Consumer Directed Care challenges or a demonstration of Care Collaborator, software specifically developed for consumer on-boarding, then please contact Debra Baxter at Care Collaborator via the web page: www.carecollaborator.com.au, email debra@carecollaborator.com.au or mobile 0438 020 728.