Home Care – Case Management Fees
An article reported in the Community Care Review on 6 March 2019 called the Aged Care Matters report, was based on the experiences of 40 home care recipients and their carers which found that consumers are unhappy with fixed rates for case management. An example was included where one client was charged more than $600 a month despite not having a case manager. Consumers are becoming much more savvy regarding fees charged against their package and questioning these charges e