With the Royal Commission just around the corner and Aged Care Providers under the spotlight, it’s important to be as transparent and collaborative as possible so there can be no misunderstanding about your fees and services at the outset of your relationship with your clients. Focussing on Home Care, it is essential that you get your on-boarding process spot on as that can set you apart from others. If you’re still on-boarding your client using a manual process, the focus t