WHY do you need a good consumer on-boarding software system? The bottom line is that a good consumer on-boarding software system will make the process more collaborative and therefore more pleasurable for your staff and the consumer. It also makes the process more efficient and saves you money by providing you with: A simplified data collection & document generation system making it easier for you to complete the sign up process A transparent system making it easier for you

From 27 February 2017 home care packages will follow the consumer and no longer belong to the home care provider, making it much easier for the consumer to change service providers. What this means is that the consumer’s unspent funds from their existing service provider, less any exit fee, will be transferred to the new service provider for the consumer’s use. It is the responsibility of the consumer to let their existing service provider know that they intend to leave thei